All normal electrical products that EDEN LIGHT Company Ltd sell come with 12 months warranty. LED Light bulbs and Lamp shades come with 6 months warranty. LED downlights come with 3 years warranty. Build-in LED lights come with 2 years warranty. Warranty covers electrical wiring, Lamp holder, LED chips, LED driver, and all other electrical related parts. Any external damage, fade of colour, rusty, molding, that causing by usage, are not covered by warranty. No warranty for incandescent, fliament and Halogen light bulbs.
Eden Light is a New Zealand registered company. All of our lighting products are officially tested and certified in laboratories under NZ/AU standards. And we carry all applicable SDoC and compliance certificates required under New Zealand Law. We provide SDoC to customers on request.
To make a warranty claim please proceed by emailing us and providing us with your receipt number or Trademe auction number and the problem with the product. We will then advise you of the next step, depending on the product inquestion.
We recommend all installation can be done by registered electrician.